Are you ready to drive brand success in the vibrant retail landscape of Auckland?

We're seeking a passionate Senior Brand Ambassador Manager for an initial 12-month fixed-term contract to lead our client's dynamic Brand Ambassador (BA) team. In this role, you'll be crucial in shaping retail and activation experiences for a leading client, collaborating closely with internal and external stakeholders to achieve ambitious growth objectives.

The Role:

The objective of the Brand Ambassador Programme is to support the implementation of the client’s brand vision, strategy and key growth objectives for the NZ retail market. To ensure this is successful, you will be the central point of contact for all Brand Ambassador queries, support and solutions. This position will ensure that both the day-to-day and long-term objectives of the BA programme are being met. From day one, you'll collaborate closely with the Brand Ambassador Coordinator and Client Field Managers, ensuring seamless execution of programme objectives.

Duties and Responsibilities:

• Collaborate with clients to define and implement BA programme objectives and KPIs.

• Lead day-to-day management of the BA programme, ensuring alignment with strategic goals.

• Mentor and support relationships with the Brand Ambassador Coordinator and Field Managers.

• Oversee overall management, including day-to-day activities, of the BA programme.

• Contribute to client strategy through market insights, staying updated on industry trends and competitor movements.

• Ensure the marketplace understands the value the BA programme offers.

• Produce reports against KPIs weekly, monthly, and quarterly for stakeholders.

• Coordinate project initiatives, manage resources, and ensure compliance with finance and legal requirements.

• Build and nurture strong stakeholder relationships, ensuring clear communication and alignment on project milestones.

• Keep clients and all internal stakeholders informed on project statuses, including changes, delays, or updates.
   

Experience: 

• Tertiary level education in project management or relevant field.

• At least 5 years experience with either in-field teams, sales and/or marketing.

• Exposure to NZ retail environment at any level from field, and operations to customer engagement.

• Capacity to understand sales & marketing functions and processes.

• Retail, payroll, rostering or recruitment experience is a plus.

• Proficiency in Excel and Microsoft Office suite; adept at data analysis and reporting.

• Comfortable with reporting and managing data.

• Strong administrative skills with keen attention to detail.

• Excellent verbal and written communication skills; confident in presentations.

• Ability to work autonomously and collaboratively.

• Understanding of sales and marketing processes.

• Familiarity with budget management and forecasting.

• Experience collaborating with stakeholders across various seniority levels.
   

You'll be part of a team that values innovation and collaboration with a supportive environment where your ideas matter and your career can thrive. If this sparks an interest, and you think you have what it takes we'd love to hear from you. 

Ready to embark on this exciting journey? We'd love to chat. Send your CV and supporting cover letter to hello@withjane.agency.